FAQ

Frequently Asked Questions

Delivery

How much does delivery cost?
Delivery is free, everywhere in Lebanon — no minimum order.

When will I get my order?
1–4 business days anywhere in Lebanon. Most Beirut and Mount Lebanon orders arrive within 1–2 days.

How can I pay?
Cash on delivery anywhere in Lebanon, or pay online by card — whichever you prefer.

Quality and materials

Is it real silver and gold?
Our pieces are premium-grade stainless steel with high-quality coating — no rust, no fading, no green marks, even with water.

Can I shower or swim with my bracelet?
Yes. Every piece is fully waterproof and built for daily wear — shower, beach, gym.

Is there a warranty?
Every piece comes with a lifetime warranty. If anything goes wrong with the quality, we make it right.

Sizing and exchanges

What if the size doesn't fit?
Link bracelets come with free extra links you can adjust at any watch shop. All other styles have easy exchanges — just message us on WhatsApp.

How do I find my size?
Check our Size Guide, or send us a WhatsApp message and we will help you measure in under a minute.

Gifting

How are orders packaged?
Each bracelet arrives in its original signature packaging with cards — sleek, elegant, and ready for gifting.

I'm buying a gift and don't know the size.
Message us on WhatsApp — we will recommend the safest size, and exchanges are easy if needed.

Offers

How does the bundle discount work?
Add any 2 items to your cart and 15% comes off automatically. Add any 3 and it becomes 30%. No code needed, and free delivery is always included.

Still have a question? WhatsApp us at +961 81 601 902 — we reply fast.